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ADR Mediator

Columbia, Maryland
Alternate Dispute Resolution (ADR) Mediator – Federal
Independent Contractor

HR Anew is seeking experienced and qualified Alternate Dispute Resolution (ADR) Mediators to join our team as independent contractors. As an ADR Mediator, you will provide neutral mediation services on behalf of HR Anew for federal clients in disputes that involve a mutually agreeable resolution to alleged employment discrimination.

The ideal candidate for this position will have extensive competencies and expertise in ADR/mediation, EEO, and conflict management. You will have a working knowledge of federal human resource management procedures, policies and practices, and the laws governing federal sector EEO. Additionally, you will have substantial experience conducting mediation to resolve EEO complaints and reach settlement agreements between the parties involved.

As a HR Anew mediator, you will serve as a neutral third party with no stake in the outcome of the resolution process. Your role during the process is to assist the parties in reaching an agreement to resolve the dispute themselves in a positive and mutually beneficial manner. If the parties resolve the dispute, you will assist them in drafting a settlement agreement, which becomes an enforceable contract.

Primary Responsibilities
  • Facilitate discrimination claims and other workplace conflicts.
  • Identify opportunities to mediate significant grievances arising during the term of a collective bargaining agreement.
  • Serve as a neutral third party with no stake in the outcome of the resolution process.
  • Mediate labor-management disputes involving collective bargaining agreements in situations that range from a moderate degree of difficulty to those which are somewhat more complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations. Perform research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties, and all other pertinent facts or background information. Work with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilize factual information and analysis of the overall situation, as well as knowledge of conflict management and prevention techniques, to determine an appropriate action or approach to be taken. Assist parties in dealing with the media on sensitive matters of public concern.
    Identify opportunities and respond to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Help parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improve labor-management relationships through the process of resolving significant and/or backlogged grievances.

  • Mediate and/or facilitate discrimination claims, other workplace conflicts, and regulatory compliance cases. Identify potential clients within their assigned service delivery area and advocates for the use of agency services.
  • Demonstrate knowledge of current and creative approaches to help parties resolve disputes and manage conflict. Maintain up-to-date knowledge and awareness of major developments in the fields of labor-management relations, alternative dispute resolution, and conflict management and prevention. Stay apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques, theories, practices, and technologies applicable to their work.
  • Demonstrate appropriate knowledge and skill across service delivery areas, both in person and using virtual platforms. Embrace the use of new technologies and electronic communications platforms to accomplish their work, including, but not limited creatively and efficiently to, research, scheduling meetings and conferences, training, and service delivery, including mediation, facilitation, and other activities, using virtual problem-solving platforms.
    Effectively make use of technology resources to accomplish the administrative functions of the position. Mediators are responsible for submitting factual and timely reports including stakeholder contact information, case details and relevant updates, activity, and other work products, as appropriate.
  • Demonstrates an interest in, and an effort to learn and embrace, skills and approaches beyond those required for industrial relations work, thereby enabling agency mediators to provide "full spectrum" assistance to complex workplace engagements.
  • May provide relationship development training designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. May conduct assessment of existing relationships and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. May use both in-person and web-based program delivery methods.
Skills And Abilities
  • Exceptional interpersonal and written communication skills.
  • Demonstrate critical thinking skills.
  • Be highly organized.
  • Be able to work effectively in a team as well as independently.
  • Respect and adherence to confidentiality.
  • Fair, patient, has integrity, is credible, has active listening skills, is neutral, impartial, non-judgmental, has a professional demeanor, and is a problem solver.
  • Ability to deal with difficult people in stressful situations.
  • Flexible with the ability to accept feedback and incorporate new information.  
  • Author analytical report narratives based on the issues and information provided by parties.
  • Outstanding editing skills to include spellcheck, proofreading, and editing draft and final reports and prepare case files in accordance with EEOC MD-110, client, and HR Anew requirements; then submit the draft or final report of investigation to the assigned HR Anew Program Manager for quality review.
  • Manage confidential, private, sensitive, and confidential matters.
  • Function in a high performing environment, as part of a team and individually.
  • Critical thinking skills, a strong work ethic, solid organizational and time management skills, a willingness and ability to adapt to changes in the scope of work, eager to receive mentoring and be a mentor, and engage in a commonsense approach in every situation.
  • Proven ability to show initiative, assertiveness, empathy, and resourcefulness to address company and customer needs.
  • Ability to bring an advisory approach to services.
  • Superior teamwork and collaboration skills.
  • Self-starter, can successfully perform in a telework and independent contractor environment with no supervision.

  • Bachelor’s degree in human resource management, Business, Legal, Political Science, English, Technical Writing, Communications, or a related field is highly desired. An advanced degree such as an MBA or JD is a plus. Education may be substituted for equivalent and highly applicable work experience.
  • If an attorney, be a member in good standing in each jurisdiction where admitted to practice law at the time of hire.
  • Two to five years of specialized federal ADR Mediator experience. Specialized experience in this instance is defined as full-time labor relations or workplace dispute experience, having acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity. Engaged in collective bargaining negotiations and/or workplace disputes with parties in one or more of the following capacities: Negotiator, Representative, Counsel, Mediator, Consultant, Facilitator, or Trainer.
  • Completion of at least 32 hours of approved professional training in mediation and 8 hour annual refresher as mandated by EEOC MD 110 is required.
  • Advanced to expert experience using Microsoft Word, Outlook, Excel, Adobe Acrobat, and other related systems used to perform work assignments.
  • Conducted a minimum of ten (10) federal mediations.
  • Must be a U.S. citizen, suitable to support federal government agencies, and meet/maintain suitability and security requirements.

Why HR Anew
HR Anew's mission is to deliver innovative, impactful, and interactive equal employment opportunity, digital, education and training, employee relations, and human resource management structures, systems, and solutions that help businesses, organizations, and people to achieve optimal performance professionally and personally. We intend to provide an enjoyable and well-equipped innovative workspace and beyond, where people can better connect, communicate, collaborate, and grow. We are focused on exceptional performance, quality, and time management in an organization culture that respects diversity, equity, inclusion, equality, empathy, and belonging. We are a minority woman owned and equal opportunity employer (EOE) supporting federal government, private sector, and nonprofit clients nationally. To learn more about us, visit our website at

At HR Anew, we are committed to creating an enjoyable and well-equipped workspace where people can connect, communicate, collaborate, and grow. We offer incentives and other opportunities to show appreciation to our team. We conduct reference checks, background investigations, and maintain an alcohol and drug-free workplace.

If you are a qualified and experienced ADR Mediator interested in joining our team, please submit your resume and cover letter.

Note: We and/or our clients conduct reference checks, background investigations, and maintain an alcohol and drug-free workplace.


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