Job description

Sales Representative - Home Healthcare

Full Time – Hybrid

McHenry, Illinois

Total Rewards Package:

• Base salary of $40,000 with uncapped commission
• Mileage reimbursement of $.55 per mile
• 401k profit and sharing
• PTO and Paid Holidays
• Company-funded STD & LTD
• Health Insurance and FSA
• Continuing Education Benefits
• All expenses paid Company Vehicle
• iPad and Mobile Device

Why Assure Home Healthcare

Providing the right service at the right time to remain healthier at home is our priority. Assure Home Healthcare (AssureHHI) is a privately held Medicare-certified agency, headquartered in Libertyville, Illinois, founded with a deep desire to create a company with a greater purpose. Our clients receive high-quality and patient-driven home health care services, improved functionality, and live independently, furthering optimal well-being and ensuring everyone is healthier at home. We are an equal opportunity employer (EOE). Learn more about us at https://www.assurehomehealth.com/.

Mission

The AssureHHI mission is to revolutionize the home healthcare delivery model nationwide using innovative and leading-edge technology solutions to WOW our patients, employees, and provider partners.

Vision

We are pioneers focused on persistently improving the home healthcare sphere for better patient care outcomes and consumer experience while at the same time caring for the work-life balance of our clinicians.

Our Blue Ocean

Embracing the 'blue ocean' approach, we strive to stand out by offering distinctive products, services, or value propositions that resonate with both our team and clients. At AssureHHI, a prime example of our unique 'blue ocean' initiative is our provision of a dedicated Virtual Assistant. This resource is exclusively available to our clinicians, aimed at streamlining patient charting and documentation. To our knowledge, we are pioneers in delivering this exceptional benefit within the home health agency sphere. By affording our clinicians more time for themselves, we empower them to savor both the little and significant moments in their personal lives. Moreover, this initiative's ripple effect extends to our patients, as they experience enhanced and empathetic care, resulting in improved quality outcomes, reduced hospital readmissions, and contributing to lower healthcare costs. This endeavor truly sets us apart from any other home health agency nationwide.

Values

At AssureHHI everyone assists in creating an environment where integrity, respect, innovation, initiative, and empowerment are valued and encouraged. We will be an open, innovative, and continuous learning company that compassionately supports the individuals we serve. In supporting our mission, vision, and teamwork approach, we place a high value on:

• Integrity, Honesty, and Ethical Behavior
• Dedication to the Empowerment of others and personal responsiveness
• Professional Excellence High Performance
• Mutual Respect, Individual Dignity, and Diversity
• Team Member Participation, Contribution, and Teamwork
• Growth, Development, and Leadership

Sales Representative – Home Healthcare

As a Sales Representative in the field of home health at AssureHHI, you will play a vital role in promoting and educating various communities, healthcare organizations, hospitals, physicians, social workers, and other healthcare providers about the services offered by Assure Home Health. In this role, you will spearhead grassroots efforts, foster relationships, and act as a liaison with local community and professional organizations, influential community leaders, clients, patients, and media outlets to emphasize our role as a premier home healthcare service provider.

Responsibilities

• Utilize a comprehensive marketing and sales plan to strategically expand our client base in the designated territory.
• Conduct daily face-to-face sales interactions with referral sources to generate promising business leads.
• Engage in 35 - 40 sales calls or visits per week, targeting both medical and non-medical referral partners, including new and follow-up interactions.
• Plan and orchestrate community marketing events to bolster our presence and create new connections and business prospects within the community.
• Initiate prospect calls and visits to potential new referral partners, ensuring the successful implementation of contracts and agreements to meet sales targets.
• Craft a well-defined visitation schedule for existing referral partners, fostering growth and maintaining strong partner relationships.
• Develop and curate a comprehensive eRSP database containing prospects, clients, and referral partners, aiding in effective communication via email.
• Maintain databases by meticulously compiling and inputting pertinent information from professional referral sources.
• Provide data for marketing team utilization, facilitating business development strategies and pinpointing avenues for growth.
• Support and execute strategic planning and marketing efforts for Medicare, Insurance, and Medicaid services.
• Offer accurate technical information while delivering exceptional customer service, heightening awareness among physicians, communities, and staying updated on industry trends.
• Lead community outreach and professional education initiatives, acting as the central point of contact, executing outreach endeavors, and analyzing data for effectiveness.
• Ensure robust attendance at speaking engagements, involving physicians, nurses, social workers, faith-based leaders, and healthcare specialists.
• Manage all aspects of market research data collection, cultivating key client profiles and competitor insights from diverse sources.
• Collaborate with hospital discharge planning personnel, utilization review departments, and insurance Case Managers to ensure seamless discharge.
• Engage closely with internal and external client/patient contacts, resolving intricate client/patient issues in collaboration with client/patient management.
• Work in tandem with Quality Improvement to bolster business development by collecting survey results and utilizing insights to uncover growth prospects.
• Acquire an in-depth understanding of managed care issues, Medicare, Medicaid regulations, rights, and service delivery, sharing this knowledge with the community, patients, and other healthcare providers.
• Maintain a robust knowledge of community resources, assisting customers in accessing them if services are not provided by Assure Home Healthcare, Inc.
• Local and some overnight travel may be required.

Qualifications

• Hold a bachelor’s degree in marketing, business administration, communications, finance, or a related field. Equivalent work experience will also be considered.
• Previous experience as a Registered Nurse (RN) or Licensed Practical Nurse (LPN), especially in a home healthcare environment, is advantageous.
• Possess a minimum of three (3) years of experience in home health care, long-term care, healthcare, or allied health marketing, operations, or business development.
• A minimum of one (1) year of healthcare sales experience.
• Proficient in utilizing technologies including Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, as well as Google, Adobe, DocuSign, and other software related to business development and sales.
• Hold a valid driver’s license, own a dependable vehicle, and maintain a clean driving record.

Skills and Abilities

• Demonstrate a passion for client service, particularly in supporting individuals with disabilities and those in need of supportive or senior care.
• Capable of building rapport and establishing trust with existing clients, referrals, potential clients, professional networks and communities, as well as colleagues.
• Exhibit exceptional customer service and organizational skills.
• Showcase a farmer and hunter mentality, embodying accountability, political acumen, finesse in influence and negotiation, and the ability to achieve or exceed sales targets.
• An independent leader who thrives with minimal supervision and is dedicated to business growth.
• Keen attention to detail and accuracy in data entry and claim submissions.
• Exceptional organizational aptitude with the ability to prioritize tasks effectively in a fast-paced environment.
• Exceptional communication skills, both written and verbal, as well as during presentations.
• Display autonomy, assertiveness, flexibility, determination, and cooperative spirit in executing job responsibilities.
• Exemplify strong time management skills.

For immediate consideration submit your resume to Fallonw@assurehomehealth.com.

Job Type: Full-time

Salary: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance