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Senior Digital Campaign Supervisor

Bloomington, MN · Information Technology

About Tunheim
For over 30 years, Tunheim has guided clients through complex changes, emphasizing the importance of being understood and engaging with stakeholders effectively. At Tunheim, we offer a flexible remote/hybrid work environment, generous Personal Time Off (PTO) and holiday policies, and various perks, including tickets to Minnesota's top sports events.

Tunheim Vision
To better life by working with clients who want to be understood, being a place where exceptional talent are challenged and grow, and together we move the world forward.

Tunheim Mission
To bring our collective best to transform our client relationships with their stakeholders.

Tunheim Diversity  and Equal Opportunity Employer Statement
At Tunheim, we embrace diversity and foster an inclusive workplace where everyone's contributions are valued. We are committed to providing equal opportunities for all qualified individuals regardless of race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law.

Tunheim Core Values
  1. Accountability: We hold ourselves responsible for our actions and outcomes.
  2. Collective Best: We believe in the power of collaboration and teamwork to achieve excellence.
  3. Growth Driven: We are committed to continuous learning and development.
  4. Passion: We are driven by enthusiasm and dedication to our work.

Primary Role Summary
As a Senior Digital Campaign Supervisor, you will play a pivotal role in developing and executing digital strategies for our diverse clientele, to include public affairs/advocacy, commercial and non-profit clients. From ideation to analysis, you will work collaboratively with client service account teams, leveraging your expertise in content marketing, Search Engine Optimization (SEO), email marketing, social media marketing, digital advertising, and analytics. You will drive strategy and execution for digital advocacy campaigns, and a significant portion of your work will support our public affairs practice. Your responsibilities will encompass creating compelling content, managing digital campaigns, analyzing metrics, and contributing to new business development.

Responsibilities
Stewardship:
  • Collaborate with client service account teams to support integrated digital campaigns.
  • Develop and execute digital content strategies for various clients across different industries and sectors, including public affairs/advocacy, commercial and non-profit.
  • Manage social channels for clients, including community management.
  • Contribute to new business prospecting and development.
  • Work with client service teams to identify and capitalize on organic growth opportunities.

Technical Performance and Precision:
  • Create and curate digital content strategy and execution for multiple clients, including consumer, business, and public issue campaigns.
  • Analyze data analytics and measure digital campaign effectiveness, providing insights for optimization.
  • Contribute to Tunheim's digital and social marketing efforts.

Customer Experience:
  • Foster strong client relationships by providing proactive communication and exceptional service.
  • Act as a trusted advisor to clients, offering strategic insights and recommendations to achieve their business objectives.
  • Collaborate with internal teams to ensure client expectations are met and exceeded.
  • Participate in client meetings and presentations, effectively conveying digital strategies and campaign results.
  • Continuously seek feedback from clients to drive improvements and optimize campaign performance.
  • Manage the measurement and reporting of outreach initiatives.

Learning and Growth:
  • Stay abreast of industry trends and best practices.
  • Continuously enhance skills in digital marketing, including content marketing, SEO, email marketing and digital advertising.
  • Actively participate in professional development opportunities.

Qualifications
Personal Skills and Abilities
  • Excellent interpersonal and communication abilities, effective in both verbal and written forms, welcoming diverse perspectives and fostering inclusive dialogues.
  • Robust project coordination skills, capable of navigating multiple projects with varying timelines while considering team capacities and individual strengths.
  • Versatile in using digital tools and platforms, including those for audience insights, content management, and marketing analytics, valuing collaborative learning and knowledge sharing.
  • Experience in leading strategy and execution for political or policy advocacy campaigns.
  • Experience and knowledge of digital public affairs or political tactics, including the use of advocacy platforms and tools.
  • Experience and understanding of segmented audience targeting for issues-based advocacy.
  • Up to date on current events and has a keen understanding of the policymaking and legislative process.
  • Team-oriented, with a strong belief in collaborative success and valuing the contributions of all team members.
  • Self-driven, with a meticulous approach to tasks and a commitment to high ethical standards.
  • Flexible and adaptable, ready to adjust to changing priorities and workloads while maintaining a supportive team environment.
  • Eager for personal and professional development, with a mindset towards continuous learning and improvement.
  • Skilled in prioritizing and efficiently executing tasks, thriving in dynamic and fast-paced settings.
  • Adaptable to evolving work demands, demonstrating resilience and a positive attitude towards change.
  • Proficient in meeting deadlines, maintaining professionalism, and managing stress during peak periods, with a focus on well-being and team support.
  • Strong analytical and research capabilities, with an emphasis on inclusive problem-solving approaches.
  • Demonstrated efficiency in task management and critical thinking, ready to tackle challenges creatively and collaboratively.

Education and Experience
  • Bachelor's degree or equivalent experience in communications, public relations, marketing, business, or a related field. Equivalent work experience may be considered.
  • 7+ years of experience in content marketing, SEO, email marketing, social media marketing, marketing analytics and digital advertising.
  • Experience in agency or political campaign settings preferred.
  • Digital design and video production experience are highly desired.
  • Strong analytical research skills and ability to analyze content and solve problems effectively.
  • Ability to maintain professionalism under pressure and meet deadlines consistently.
  • Experience planning and executing digital campaigns.
  • Strong project management experience and ability to manage multiple deadlines and projects.
  • Experience managing budgets is a plus.

Technology and Equipment
  • Advanced experience using digital platforms and tools including content management systems, keyword research, social listening, marketing analytics, and technology systems including but not limited to: Zoom, Microsoft Teams, and Mailchimp.
  • Advanced expert knowledge, skills, and abilities using Microsoft Office, Adobe Pro, and other related data management systems used to perform work assignments and communicate with internal and external customers.
  • Must have a private and secure home office space. You will be provided with a laptop. You will be expected to provide your own cell phone and service; up to $50/month is expensable.
  • Ability to use the internet for research, communications, training, and portal with minimal outages.

Travel
  • While regular travel is not anticipated, there may be an occasional trip for Tunheim or a client. 
Language Skills
  • Ability to read, analyze, and interpret documents such as policies, procedure manuals, research information, review articles, and various periodicals. 
  • Ability to speak effectively and present information to all levels of internal and external customers. Ability to author routine reports and correspondence. 
  • Ability to resolve and respond to common inquiries or complaints from all customers. 

 Physical Demands
  • Required to sit or stand for extended periods.
  • Intermittent physical activity includes bending, reaching, lifting/moving (up to 25 pounds), manual dexterity, handling or feeling tools or controls, standing, climbing stairs, kneeling or stooping, and talking and hearing. 
 
The physical demands described here represent those that an employee must meet to successfully perform this position's essential functions. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Supervise Others
This position may mentor, coach, and supervise others.

Work Environment
The ability to work in a progressive entrepreneurial environment is required. Must be self-motivated, able to work independently, and responsible for the assigned workload. 
 
Disclaimer
This position description is not intended to be a contract between Tunheim Partners and the employee hired to perform the duties of this position. The document is not intended to list every task an employee in this position could be required to complete. Tunheim Partners reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions. 

 

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